MANDATE ABD AGREEMENT FOR BANKNET
I/We hereby authorise and request Emirates Bank International, Kingdom of Saudi Arabia ("the bank") for providing Bank Net – Internet Banking Service and a Password to me/us, upon terms and conditions for Subscription and Use set out below. The Bank may at any time vary these terms and conditions by posting the same in the Bank's Internet home page and I/we hereby give my/our prior approval to such variation(s) and waive any right of contestation in respect thereof and fully agree to be bound by the same. I/We understand that this agreement supersedes all previous agreements, if any, between the parties hereto.
TERMS AND CONDITIONS In these conditions, "Subscriber" means the customer (individual(s) or corporate entity) to whom the service has been provided and "service" means "Bank Net – Internet Banking Service" which is a product of Emirates Bank International, Riyadh, Kingdom of Saudi Arabia, That provides access to the Subscriber to view and operate his account through computer terminals connected to the Internet.
The Subscriber acknowledges, confirms and understands the following:
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| Eligibility |
| 1. |
It is a condition precedent to the use of Bank Net service that the Subscriber maintains an account with the Bank in KSA. In the event where the account relationship is terminated for any reason or in the event of any breach of the terms and conditions herein contained, the Bank shall be entitled forthwith to cancel the service. |
| 2. |
The Bank reserves the right to refuse an application and may, at its sole discretion, withdraw at any time all rights and privileges pertaining to the service. |
| 3. |
Where the subscriber, before accessing any new facilities, is required to confirm his concurrence via electronic media will be sufficient and will be binding on the subscriber for all intents and purposes. |
| 4. |
Notwithstanding the above, the Subscriber undertakes to execute any additional documents that may be required by the bank prior to provision of any modified/additional facilities under the service to the subscriber. Where a subscriber fails to comply with the above requirements, he shall not be eligible for such enhanced or modified service and the Bank will be entitled to withdraw the service provided earlier also.
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| Mode of Operation |
| 5.
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Where the service is made available linked to an account in two or more names with the Bank, it is acknowledged that, irrespective of whether the mode of operation of such account is joint or single, the service may be accessed by one subscriber acting alone. |
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Liability |
| 6. |
The service is provided entirely at the risk of the Subscriber who shall indemnify the Bank for all loss or damage, howsoever caused, resulting from the use of the service. |
| 7. |
The Bank will not be responsible for any loss or damage arising directly or indirectly from any malfunction or failure of the service. |
| 8. |
The Subscriber acknowledges that the Bank is not liable to the subscriber for failure to provide any or all of the facilities available under Bank Net service attributable, either wholly or partly, to reasons beyond the bank's control, including any technical malfunction/breakdown. |
| 9. |
The Subscriber hereby, irrevocably without any right of objection, accept all authorized debits arising from the use of the service, without limitation, |
| 10. |
The subscriber shall ensure sufficient drawing power in the account to which the service relates before making any transfer, If for any reason an account is overdrawn by the use of the service, the subscriber shall be responsible for immediately making up the deficit by a direct payment or transfer of funds from any other account maintained with the bank. Failure to comply with this condition shall entitle the bank to cancel the service and/ or make a transfer on the Subscriber's behalf (if more than one account is maintained at the bank) along with charges as applicable. |
| 11. |
The Bank's records of any transaction processed by the use of this service shall be conclusive evidence of such transaction and binding on the Subscriber for all purposes. |
| 12. |
The Subscriber acknowledges that any printouts/statements or files or any other form in which any information or transactions pertaining to the account has been downloaded/copied shall not be used in any dealing with third parties in whatsoever manner and the Subscriber agrees to indemnify the Bank against all loss or damage which may occur as a result of any violation to the above. |
| 13. |
The bank shall not be responsible for any erroneous payments to Utility Company (ies)/ Credit Card Institution(s) arising out of wrong input of Consumer/card Number by the Subscriber. The Subscriber further confirms and agrees to waive any right which the Subscriber may otherwise have for holding the Bank responsible for any mistake or omission caused by the service and any delay by the Bank due to reasons beyond its control in onward transmission of the funds to the Utility Company (ies) /Credit Card Institution(s) which may result in disruption of the utility service or Card related transaction. |
| 14. |
the Subscriber also understands that in the event of part payment of the bill, the Utility Company(ies) may use its/their power to discontinue the Utility service(s) in which event the Bank and/or the Utility Company(ies) will not be responsible therefore in any way.
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Charges and Fees |
| 15. |
The Bank shall debit the Subscriber's account wit fees and charges for any instructions through the service. Such charges shall be as per the Bank's Schedule of Charges
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Confidentiality |
| 16. |
The Subscriber undertakes not to disclose the Password and/or the User ID to any other person. In the event of the Password and/or the User ID becoming known to someone other than the Subscriber, that person may be treated by the Bank as an acting agent of the Subscriber and the Subscriber undertakes to indemnify the Bank against all loss or damage which may occur as a result of the Password and/or the User ID becoming known. |
| 17. |
The Subscriber acknowledges that the BankNet Service is the property of Emirates Bank International, Riyadh, KSA which has a copyright interest in all software and documentation of the service and subsequent amendments including user guidelines in any form. |
| 18. |
The Subscriber agrees to treat the access rights, documentation or any other information related to the service, strictly private and confidential at all times and shall not copy/reproduce the above in any form either in whole or in part or allow access to any other party without the Bank prior consent in writing.
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Account Services |
| 19. |
The Subscriber agrees that the Bank has the right to withdraw any or all of the facilities under the service, without assigning any reason, after serving a notice to the Subscriber by post or via e-mail. |
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20. |
The funds transfer service is restricted for transfer to an account within the same bank with which the subscriber maintains his account up to a maximum amount of SAR 50,000/-per banking business day. |
| 21. |
Whereas there is no maximum limit for transfer between accounts with the same basic number, in case of cross foreign currency transaction, the overall maximum transferable amount is limited to equivalent of SAR 100,000/-(per banking business day) at the specific rates provided in the service. |
| 22. |
The Subscriber acknowledges that no printed advice or confirmation will be issued by the Bank for any transaction conducted through this service for transaction other than as per clause 20 above although it will be recorded on the Subscriber statement. |
| 23. |
The Subscriber understands that the date and the time on printouts of transaction or confirmation advices bear the date and time of the Bank's main computer and that any transaction carried out before the cut-off time in Bank's records will be completed instantaneously and those after the cut-off time or on a Bank holiday, will be completed as next business day value transaction. The cut-off time for business day from Saturday through to Wednesday is 12.00P.M as per KSA time. |
| 24. |
The terms and conditions contained herein shall be governed and interpreted in accordance with the laws of KSA in which is situated the branch at which the Subscriber's relevant account is held. In the event of a dispute arising in relation to the use of the service, the courts of KSA shall have jurisdiction, provided that the bank may, if it deems appropriate, bring proceeding in any other jurisdiction, inside or outside the KSA. The Subscriber confirms having read, understood and accepted the above terms and conditions in acknowledgement of which he/she has clicked on the terms and conditions link found on the website. |